Start date: 23 October 2019 Duration: 6:30pm - 9pm Location: TBC Certificate: N/A Cost: €25 (€39 for Non Chamber & Non Network Members) Course code: N/A Programme overview Christmas often makes or breaks a retail business. With more and more people now shopping online it is…
Orla McDonnell 1 minute read. What is customer service? and Why do we buy from one company and not another? Is it Price? Convenience? People? Product? What is your why? Very often people stop shopping with you because of an…
Retailers If you are trading online you need to treat your online presence as a business with business goals and not an afterthought. Online customers expect almost instant communication and quick resolution to any problems, just like your in-store customers.…
Retailers how do you get your customers to be your ambassadors and raving fans? Here’s how! Send a card with your online orders to customers with the following details: 1) Your logo and branding 2) Its personalised 3) Your social…
When location, product or pricing are no longer unique and with the increase of online shopping, the customer experience is the key to success or failure.The customer experience is what can make the difference to your bottom line and ultimately…
Ever wonder why your competition or your retail neighbour seems to be raking in the money? “What is that they are doing that I am not?” I can tell you now from working with hundreds of independent retailers just like…
Are you ready to improve your business and transform your life? In April OMD Consultancy is launching a new Rapid Retail Results Mastermind for Retail business owners who are ready to upscale their business. Are you fed up of “going…
Have you too much money tied up in stock that is not moving fast enough? Is there a better way to manage your stock levels? Yes there is. What exactly is open to buy planning? Is there a secret to…
Have you too much stock on hand? Not enough cashflow? Need ideas to clear through and free up cashflow and stockroom space for new lines? Do you want to free up the cash in those slow-movers to buy new, better-selling…
Happy New Year! As the dust settles on 2018, I hope you feel the joy and excitement of the fresh New Year in front of you! This is the time of year that everyone thinks about setting goals and planning…
